Harmony Agent Privacy Policy

Last Modified: January 20, 2025

Introduction
We at Harmony Agent, Inc. as well as our affiliates (collectively, “we”, “us” or “our”) respect your privacy and are committed to protecting it through our compliance with this Harmony Agent Privacy Policy (this “Policy”). This Policy describes the types of information we may collect from you or that you may provide to us when you visit our website at https://harmonyforstaffing.com or https://harmonyverify.com, as well as any successor or subdomains thereof and any other websites where we post this Policy (collectively, our “Website”), and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Policy applies to any information that we collect on the Website, as well as any information collected through our AI and human-assisted communication services, including SMS messages, phone calls, and other interactions related to candidate pre-screening, job matching, and interview scheduling (collectively, the "Harmony Agent Services"). This Policy does not apply to any other information that we may collect by any other means, including any information you may provide in connection with your or your organization’s use of any of our applications, software platforms or related services (the “Harmony Agent Services”). If you or your organization are a customer of the Harmony Agent Services, you will need to refer to our agreement with you or your organization for information about our policies and practices for collecting and processing information in connection with your use of the Harmony Agent Services.

Information We Collect About You and How We Collect It

Personal Information We Collect

We may collect several types of information from and about users of our Website. This may include information by which users may be personally identified or information about a user that is maintained in personally-identifiable form (collectively, “Personal Information”). Specifically, we (or our third-party service providers acting on our behalf) may collect the following:

  • Personal identifiers and contact information, such as your name, e-mail address, telephone number (including mobile telephone number) and the IP address or mobile device ID of the computer or device used to access and use our Website.
  • Your company or organization’s name and/or location.
  • Your job title.
  • Information regarding how you learned about us, our Website or our products or services.
  • Any other information you choose to provide in any forms or messages submitted by you to us through our Website or using the contact information provided on our Website.

How We Collect Information

We primarily collect Personal Information directly from you as you provide it or submit it to us (or our third-party service providers acting on our behalf), including in connection with:

  • Signing up to obtain additional information from us (such as through our periodic emails, newsletters or other marketing and promotional information about us or our products or services);
  • Contacting us for service requests or to report a problem with the Website; or
  • Otherwise submitting an inquiry to us using the contact methods provided on our Website.

We (or our third-party service providers acting on our behalf) may also collect your Technical Information automatically as you navigate through or interact with our Website (see section below titled “Traffic, Usage and Computer/Device Information”). Additionally, we may receive your Personal Information from third-party data brokers, resellers, data analytics providers or other similar service providers, such as Apollo.io, from whom we license certain data used to assist us in our business operations.

In addition to the information collected via our Website, Harmony Agent may collect and process Personal Information through AI-assisted and human-facilitated SMS and phone calls for the purpose of candidate pre-screening, job matching, credentialing, scheduling, and recruitment-related updates. When you engage with Harmony’s SMS or telephonic services, we may collect:

  • Call logs, timestamps, and message metadata (e.g., duration, phone number, carrier information).
  • Transcripts and recordings of calls, including automated or AI-generated interactions.

Traffic, Usage and Computer/Device Information

As you navigate through and interact with our Website or interact with e-mail messages you receive from us, we may automatically collect certain traffic data, usage information and information about your computer equipment or mobile device, such as your IP address or mobile device ID, your browser and operating system, and your actions and patterns when you use our Website or interact with our e-mail messages (collectively, “Technical Information”). The technologies we use for this automatic data collection may include cookies that are stored on the browser of your computer or mobile device, small embedded electronic files known as web beacons and other types of embedded code.

How We Use Your Information

Generally, we may use the information we collect about you or that you provide to us, including Personal Information, to:

  • Provide our Website and its contents to you.
  • Provide you with information, products or services you request from us.
  • Authenticate or otherwise verify your identity in connection with your access to the Website.
  • Provide you with support and respond to your inquiries.
  • Update and maintain subscription, e-mail or mailing lists.
  • Help maintain the safety, security and integrity of our Website.
  • Perform research and development activities, including conducting data analyses.
  • Notify you about changes to our Website, our products or services or this Policy.

Use and Disclosure of Aggregated or De-Identified Data

We may convert or combine some Personal Information of users into de-identified or aggregated data. We may use and disclose to third parties any such de-identified or aggregated data for any lawful purpose.

Tracking and “DO NOT TRACK”

Tracking involves the use of cookies, web beacons or other embedded code or tracking technologies to collect, analyze and store information on a user’s behavior over time on multiple sites. Our Website does not respond to any “do not track” signals sent by your computer, browser or mobile device.

Use of Google Analytics

We use Google Analytics to track and analyze certain traffic and usage statistics regarding the use of our Website. This includes demographic information about our Website visitors and general information about our visitors’ interests to better target our advertising and marketing efforts.

Disclosure of Your Information

We may share your Personal Information with third parties in the following circumstances:

  • We may disclose Personal Information to contractors, service providers and other third parties who need to know such information to provide services to us.
  • We may disclose Personal Information to comply with any court order, law or legal process.
  • We may share call and SMS data with third-party service providers who facilitate communication technologies.

Third-Party Sites and Services

Our Website and e-mail messages to you may include links to third-party websites. These third-party sites have their own privacy policies. We are not responsible for the privacy or security of any information you provide to a third-party website.

Your Rights and Choices

You have certain choices regarding the Personal Information you provide to us. You can set your browser to refuse all or some browser cookies. If you do not wish to have your Personal Information used by us to contact you with promotional or informational content, you may opt out by clicking on the “Unsubscribe” or similar link in the most recent e-mail you received from us.

Users Outside of the United States

If you are accessing our Website from Canada, the European Union, Asia or any other jurisdiction with laws governing personal data collection, you are expressly consenting to the transfer of your Personal Information from your home country to the United States.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access. However, we cannot guarantee the security of your Personal Information transmitted to or using our Website.

Changes to Our Privacy Policy

We post any changes we make to our Policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you by e-mail to the primary e-mail address we have on file for you.

Contact Information

We are Harmony Agent, Inc., a Delaware corporation. To ask questions or to submit comments about this Policy or our privacy practices, you may contact us via e-mail at hello@harmonyverify.com.